PULASKI COUNTY, Va. – Customers who have not paid their water bills are being warned by the Pulaski County Service Authority that they may soon have their water service disconnected.
In the latter part of the month, service will be terminated for customers whose water bills have been unpaid for more than ninety days.
Jared Linkous, the director of the Pulaski County Service Authority, said that turning off people’s water supplies was the very last thing they wanted to do. “I mean, it really is the very last thing,” she said.
According to him, the number of accounts that have not been paid for is steadily increasing.
“We’ve got 218 individuals who are past the 90-day mark, and the longer you let that go, it sort of allows folks dig that hole a little bit deeper,” Linkous said. “We’ve had 218 people who are beyond the 90-day mark.”
There is cash available to assist pay the cost of the bill if you are in danger of losing your service; but, in order to qualify for this funding, you must have been ineligible for it the previous time it was made available.
“We do try to help people with that, and I would urge people to check us out to see the if they are qualified for that assistance,” Linkous said. “We do provide payment plans for people who come in, and we can stretch that out over a 12-month installment.” “We do try to help people with that.”
According to him, if you haven’t paid and are on the list of customers who might have their service disconnected, you’ll get two phone calls and a message on your bill informing you that you’re behind on your payments.
According to Linkous, “Bills are due on the 25th of each month, so we got a constant window when the invoices are due, and normally within a week of those bills arriving, we perform cutoffs.” Since the bills are due on the 25th of each month, “we got a consistent window when the bills are due.”
For more information on utility bill assistance through Pulaski County click here.
